At LOKA Web Agency, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
1. Information We Collect
1.1 Personal Information
When you contact us through our website, we may collect the following information:
- check_circleName and contact details (email, phone number)
- check_circleCompany name and website URL
- check_circleProject requirements and preferences
- check_circleCommunication history with our team
1.2 Automatically Collected Data
We automatically collect certain technical information when you visit our website:
- check_circleIP address and browser type
- check_circleDevice information and operating system
- check_circlePages visited and time spent on our site
- check_circleReferring website and search terms used
2. How We Use Your Information
We use the collected information for the following purposes:
business_centerService Delivery
To provide, maintain, and improve our web design and development services
communicationCommunication
To respond to your inquiries, send project updates, and provide customer support
insightsAnalytics
To analyze website usage and improve user experience
gavelLegal Compliance
To comply with legal obligations and protect our rights
3. Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
- lockSSL/TLS encryption for data transmission
- lockSecure database storage with encryption at rest
- lockAccess controls and regular security audits
- lockEmployee training on data protection practices
4. Your Rights
You have the following rights regarding your personal data:
Access
Request a copy of your personal information
Correction
Update or correct inaccurate data
Deletion
Request deletion of your data
Objection
Object to data processing
5. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.
6. Third-Party Services
We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, including:
- cloudCloud hosting providers (Cloudflare)
- analyticsAnalytics services
- emailEmail service providers
Questions About Privacy?
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
location_onMenara Karya, 28th Floor
Jl. H.R. Rasuna Said Block X-5
Jakarta, Indonesia